HOTEL SERRANO, Madrid – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Hotel Serrano by Silken has 34 rooms with free Wi-Fi, flat-screen TVs with Movistar+ channels, air conditioning, and heating. Rooms include a minibar, safe, desk, parquet flooring, and a shower. Some rooms have a terrace with city views. Single rooms with one double bed suit solo or business travelers.
Dining & Breakfast
The hotel serves a full buffet breakfast with natural fruit juices, coffee, tea, cold meats, cheese, fresh fruit, bread, cereal, eggs, and other hot dishes. There is also a bar on-site. Staff at the 24-hour reception can recommend nearby restaurants.
Location & Transport
The hotel is in Madrid's Salamanca neighborhood, 400 meters from Rubén Darío Metro Station. It's close to high-end boutiques on Calle Serrano and Calle José Ortega y Gasset. Key attractions like Puerta del Sol, the Royal Palace, Prado Museum, and Retiro Park are within 2.5 km. Buses and Metro connect to the city center.
Services & Facilities
Hotel Serrano offers free Wi-Fi throughout, a laundry service, and parking. The 24-hour reception assists with recommendations. Rooms have laptop-friendly workspaces and safes. Ironing facilities and heating are available.
Nearby Attractions
The hotel is near the National Archaeological Museum (1 km), Gran Via (2 km), and Santiago Bernabeu Stadium (2.5 km). Retiro Park is 1.5 km away. Calle Ponzano's tapas bars are 2 km from the hotel.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Car park
- Safe deposit box
- 24-hour reception
- No pets allowed
- Security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Bar/ Lounge area
Business
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Leisure/ TV room
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
The hotel exceeded my expectations with its spacious and very clean rooms, making for a comfortable stay. However, the size of the room was not as seen in photos. The service was wonderful and helpful, offering comprehensive assistance throughout my visit. The location was simply perfect, with easy access to elegant streets as well as transportation options. The dining experience was outstanding, offering a delightful meal experience. The facilities were top-notch, providing everything needed for a pleasant stay.
I had a pleasant stay at this hotel. The rooms were spacious and comfortable, although quite essential for a four-star rating. The service was beyond the call of duty, with extremely helpful and friendly staff. The location was convenient for my meetings the next day and offered easy access to major sites in Madrid. The dining options were really good, both in variety and quality. The facilities were satisfactory, providing everything I needed for a comfortable stay.
The hotel is in a charming neighborhood, close to elegant stores, banks, and restaurants, on the bustling shopping street of Serrano. The rooms are beautiful and quiet, providing a peaceful stay with plenty of natural light, despite some bathrooms lacking proper ventilation. On the downside, the rooms are a bit small, making it challenging to fully unpack luggage.
I was thrilled with the hotel's prime location, making it easy to explore the Serrano area and city center. The rooms were spacious and well-equipped, offering a great WiFi connection. However, the bathrooms were a bit small and noisy at times. The service was top-notch, with attentive and polite staff. The dining options were adequate but not outstanding. Overall, a convenient choice for those wanting to explore the vibrant Salamanca district.
The hotel was comfortable and spacious, but the lack of towels and toiletries was a letdown. The service was excellent, with helpful and kind staff members. The location was perfect for exploring Madrid on foot, but the dining options were a bit pricey. Overall, a good value for money stay.
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